INTEGRATED
SERVICES
MANAGEMENT
Digital Claims Platform
INTEGRATED
SERVICES
MANAGEMENT
Digital Claims Platform

SZU is an European mobility, insurance support services and IT development Group with proven track record of results in Germany and CEE

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IT Development & Services

Experienced professionals help our partners scale engineering capacity and  enhance their performance to deliver great software

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Proprietary Platform (ISM)

Deliver a new software category that supports the entire life cycle of modelling, executing, and monitoring business processes of a company

We operate in all European countries with a strong presence in Central & Eastern Europe

CONNECTED SERVICES

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Business Process

Focus on high quality services and create hybrid models
in all core activities:

-Complex Loss Adjusting
-Claims Assessment Assistance
-Risk surveys
-Abroad claims assistance
-Mobility Solutions

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Technology

Partner with SZU technology arm to design and implement advanced software solutions for small and large companies that are enabling business. The platform used is reliable, scalable and auditable and can be expanded for other business processes flows

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Maintenance &
Technical Support

State of the art IT maintenance
IT support made right, optimizing the technology investments
Simplifying the IT infrastructure and reducing the overall cost of ownership

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Consultancy &
Project Management

Dedicated teams with extensive experience capable to build sustainable business advantage in a new world and transform the organisations

ISM

The platform is used for:

Our robust platform - ISM creates a Smart Operations Ecosystem defined by:

Business Monitor

Monitor granular metrics across different business processes - Track SLAs execution & process performance - Real-time monitoring of the tasks status & KPIs - Notifications according to parametrization or deviations - Audit trail & claims file monitoring

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Rapid Automation

Increase the productivity & accuracy automates, task allocation & control work standardization - Execute rule-based scenarios and embed decision-based tasks - Initiating corrective actions for exceptions detected within processes and systems - Managing all the complex processes and workflows into a single system

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Reporting

Easy reporting and dashboarding - Helps each employee or management to see reports or status in real time based on a self-service model - Track performance of activities and execution time